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Can I get the 14-day-money-back-gurantee at any time?The 14 day money back guarantee is only available for the first 14 days of service. Views: 315 |
How can I cancel my hosting package?All cancellations must be posted in a ticket via our helpdesk. We will not accept any other... Views: 305 |
How do I update my payment information?Please login to your Client Area account, click My Details, and click update information. Once... Views: 549 |
My website is suspended, are my files gone?No. Your website is only suspended, meaning that no one can access it in anyway - cPanel / FTP,... Views: 280 |
When is my payment due?For example, if you purchased a hosting package on July 5th, 2004 and... You ordered monthly... Views: 371 |
When will my account be unsuspended?Your account will be unsuspended when the problem is solved. If your account is currently... Views: 628 |
Why is my website suspended?Your website may be suspended for many reasons. 1. You violated the Terms of Condition. ... Views: 344 |
Will you send an invoice to my home?No. All invoices are strictly sent by email. A printable PDF invoice is attached in... Views: 318 |
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