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Articles

Article Can I get the 14-day-money-back-gurantee at any time?
The 14 day money back guarantee is only available for the first 14 days of service.
Views: 315
Article How can I cancel my hosting package?
All cancellations must be posted in a ticket via our helpdesk. We will not accept any other...
Views: 305
Article How do I update my payment information?
Please login to your Client Area account, click My Details, and click update information. Once...
Views: 549
Article My website is suspended, are my files gone?
No. Your website is only suspended, meaning that no one can access it in anyway - cPanel / FTP,...
Views: 280
Article When is my payment due?
For example, if you purchased a hosting package on July 5th, 2004 and... You ordered monthly...
Views: 371
Article When will my account be unsuspended?
Your account will be unsuspended when the problem is solved. If your account is currently...
Views: 628
Article Why is my website suspended?
Your website may be suspended for many reasons. 1. You violated the Terms of Condition. ...
Views: 344
Article Will you send an invoice to my home?
No. All invoices are strictly sent by email. A printable PDF invoice is attached in...
Views: 318

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